Contact Us

McSence Group

Our office’s are open 9am to 5pm Monday to Thursday & 4pm on Friday. Contact us today!

Our Head Office | McSence Business Enterprise Park, 32 Sycamore Road, Mayfield, Dalkeith, Midlothian EH22 5TA

Please contact us as follows:

CARE AT HOME, HOME HELP & COMPANIONSHIP

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    Data Protection & Privacy Requests: You have the right to request access to the personal data we hold about you (a Data Subject Access Request or DSAR). You can make a request at any time, by email, post, or through our contact form. You do not need to use a specific form.
    • Email: mail@mcsence.co.uk
    • Post: McSence Business Enterprise Park, 32 Sycamore Road, Mayfield, Dalkeith EH22 5TA

    Requests are free of charge unless they are manifestly unfounded or excessive.
    We will respond within one month. We may need to verify your identity before processing your request.

    Data Protection Complaints: If you are unhappy with how we have handled your personal data, you have the right to make a complaint directly to us. You can submit a complaint by:
    • Email: mail@mcsence.co.uk
    • Post: McSence Business Enterprise Park, 32 Sycamore Road, Mayfield, Dalkeith EH22 5TA

    We will acknowledge your complaint within 30 days and respond without undue delay.
    You should contact us first so we can try to resolve your complaint. If you remain dissatisfied, you can then contact the Information Commissioner’s Office (ICO):
    https://ico.org.uk